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README
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1985-11-06
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3KB
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55 lines
m çàààààààààààààààààê
å çààààààààààààê å
å åCUMMINGSWAREå å
å å COMPUTER å å
å å PRODUCTS å oå
å ëààààààààààààè oå
ëàéàààààààààààààéàè
çààààààààààààê çààààüàààààààààààààüààààê Hayes
åååååååååååååå åIBM PC çàààààêçàààààê å 300/1200
çüààààààààààààüê å 512K åàÇàÇàååàÇàÇàå å çàààààààê
å EPSON RX 100 äààààâåååååå ëàààààèëàààààè äàâ.......å
ëééààààààààààééè ëéééééééééééééééééééééééè ëééàààééè
ïïïïïïïïïïïïïïïïïïïïïïïïïïïïïïïïïïïïïïïïïïïïïïïïïïïïïïï
PROCEDURES MANAGEMENT
GOOD MORNING:
THE PURPOSE OF THIS LETTER IS TO INTRODUCE YOU TO THE CONCEPT
OF PROCEDURES MANAGEMENT.
EACH DAY WHEN EMPLOYEES LEAVE THEIR PLACE OF WORK, THEY CARRY
IN THEIR HEADS OVER 80 PERCENT OF THE INFORMATION ON HOW TO RUN
THE COMPANY. IF THEY BECOME A FATALITY, THE HARD EARNED INFORMATION
IS LOST FOREVER. IF THEY CHANGE JOBS, THE INFORMATION FROM THE
PREVIOUS JOB IS SELDOM USEFUL AND THE MANAGER IS IN THE RIDICULOUS
POSITION OF CALLING THE FORMER EMPLOYEE TO GET INFORMATION.
WHEN A NEW EMPLOYEE COMES TO WORK, ALL TOO OFTEN THEY ARE
SHOWN THEIR DESK, TOLD WHERE THE BATHROOM IS, WHEN TO EAT LUNCH,
AND GIVEN AN OLDER EMPLOYEE TO LEARN BY WORD OF MOUTH.
WHEN INQUIRY IS MADE BY AN ANOTHER DEPARTMENT, THEY
ARE DICTATED PROCEDURES WHICH THEY TAKE DOWN IN LONGHAND AND
ATTEMPT TO SEE IF THEY ARE BEING FOLLOWED. WOULDN'T IT BE
BETTER TO HAVE STANDARDIZED PROCEDURES TO GIVE THESE PEOPLE?
THE ANSWER IS THE CUMMINGSWARE METHOD OF PROCEDURES MANAGEMENT MEMORANDUMS.
WHEN NEW EMPLOYEES COME, THEY CAN BE GIVEN DESK MANUALS WITH
COMPLETE INSTRUCTIONS ON HOW TO PERFORM THE JOB. IF THE INSTRUCTIONS
ARE NOT CLEAR TO THE NEW EMPLOYEE, THEY CAN BE EASILY REVISED.
WHEN INQUIRIES ARE MADE BY OTHER DEPARTMENTS, THEY CAN BE
GIVEN COPIES OF PROCEDURES TO ANSWER THEIR QUESTIONS QUICKLY.
===============================================================================
FOR SALE: COMPUTER DISK- 5 1/4" FLOPPY WITH 10 MULTIMATEtm FILES,
AND ASCII FILES, FORMAT FOR IBMtm PC OR XT WHICH PRODUCE
PROCEDURES MANAGEMENT MEMORANDUMS FOR $7.00 POSTPAID FROM:
====CUMMINGSWARE====
200 KANE CT
JOPPA MD, 21085